At Precious Nails, we’re committed to providing every guest with a relaxing, professional, and enjoyable experience. To ensure the best service for everyone, please take a moment to review our salon policies below.

💬 Bookings & Appointments

We recommend booking your appointment in advance to secure your preferred time.

A confirmation message will be sent once your appointment is scheduled.  

Please arrive on time so you can enjoy your full treatment.

 ❌Cancellations & Rescheduling

We understand that plans can change. 

If you need to cancel or reschedule, please notify us at least 24 hours in advance.

Late cancellations or no-shows may incur a fee, as this time has been reserved exclusively for you.

⏰Late Arrival

If you arrive late, your treatment time may be shortened to ensure our next client’s appointment begins on time.

 The full service fee will still apply.

💲Refunds

All treatments and services are non-refundable once performed. However, if you experience any concerns, please contact us within 48 hours so we can assist you promptly.

❤️‍🩹Health & Safety

Your well-being is our top priority. 

Please inform your therapist of any allergies, sensitivities, or medical conditions before your treatment.

🧒Children & Guests

To maintain a calm and relaxing environment, we kindly ask that only clients receiving services be present in the treatment area.

💳Payment

We accept EFTPOS, cash, and Afterpay. All prices are in NZD and may be subject to change without notice.

📍 Contact Us

• If you have any questions about our policies or your upcoming appointment, please feel free to contact us:
  📞 09 218 7931